| Providing Quality Care
Our surgeons and staff are committed to providing you with the best possible care. This commitment is demonstrated by our licensure by the Tennessee Department of Health Services and Centers for Medicare and Medicaid Services (CMS). These organizations have established high standards for the practice and delivery of surgical services.
Procedures and Scheduling
Your physician’s office will assist you with scheduling the date and time of your procedure. To make your visit with us as convenient and comfortable as possible, please provide us with your complete information regarding personal and health insurance information.
Hours of Operation
Our hours of operations are from 6 a.m. to 4:30 p.m., although we can open earlier and stay open later to accommodate you.
After Hours Calling
Please call your physician at their office for after-hours questions.
In Case of an Emergency
Your symptoms or pain may intensify between the time you schedule your surgery and your surgical day. Please notify your physician if you become more uncomfortable. If your symptoms worsen or become an emergency, please call 911.
The Day of Surgery
- Please bathe or shower before your surgery.
- Remove all make up. Do not use lotions or oils after bathing.
- Wear loose, comfortable clothing, such as sweat suits and easy-to-button shirts or blouses that fit extra large.
- Wear comfortable, flat-soled shoes.
- Leave all jewelry, dentures and contact lenses at home.
Check List of Required Items for Admission
- Photo ID or driver’s license.
- Insurance card or worker’s compensation information/authorization.
- Cash, check or credit card to pay for your co-payment or deductible requirements.
Before the Procedure
- Please arrange in advance for an adult to drive you home and remain with you the first 24 hours after surgery. You will not be allowed to have your procedure without arranging this responsibility.
- Please notify your surgeon before coming to the center if there is any change in your physical condition, such as a fever or cold.
- Be prepared to sign a form giving your consent for the procedure. If you are younger than 18, a parent or legal guardian must accompany you to sign the consent form.
- Plan to arrive promptly at your designated time.
- A nurse will provide you with a patient gown and a place to store your clothing before you are escorted to the pre-operative area. We will also check your temperature, blood pressure and pulse.
- Your family, friends and companions will be asked to wait in the front lobby. The surgeon will speak with your family immediately following the procedure.
- If you wear contact lenses, dentures or bridgework, please leave them at home. If you wear glasses, bring your case for their safekeeping.
Post Surgical Care Suggestions
• Before you leave the center, you will be given verbal and written instructions for your care at home. After you have returned home, please follow your doctor's orders regarding diet, rest, medication and activity. Unless directed otherwise, you should start your diet with clear liquids. Within four to six hours, you can begin to eat solid foods. By the next day, you should be back to your normal diet. You may feel a little sleepy, lightheaded or dizzy for several hours after your operation. Do not sign any important papers or make significant decisions for at least 24 hours.
• If you have any questions or concerns after your procedure, please contact your doctor immediately. A nurse from the center will call you within a few days after your surgery to see how you are recuperating and answer any additional questions you might have. Do not drive a car, smoke, drink alcoholic beverages, operate machinery or cook for at least 24 hours after returning home from your procedure.